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How to Communicate Via Email in the Pandemic

Ashley Tyrie • June 3, 2021
During this time, it seems to be hard to effectively communicate with people via email marketing. However, there are some ways that companies can market to people during a pandemic using emails. To do so, you must follow these tips. 

The first important tip to be aware of when marketing via email during the pandemic is that businesses should send various types of emails relating to the pandemic. These could include emails talking about things such as safety precautions that a company may be doing during the pandemic or hours for a business during this time. This could also indicate if anything is impacted by the pandemic, such as shipping delays for online shopping sites. They could also consider waiving fees for certain things because of the pandemic. 

Another tip to be aware of is to give people tips on how to deal with the current crisis. These could include things such as giving lists of activities one could do at home during the crisis. They could also put things such as life hacks that could be effective during the current pandemic. Companies can also provide lists of places that are providing resources to people during this time, such as food or financial support.  

A fun way to brighten people’s lives during the pandemic via email is by focusing on the positivity that has been happening with their company or its’ customers during the pandemic. One way companies can do this is by highlighting fun things that the company is doing during the pandemic. Another way that this can be done is highlighting customers who have done amazing things during the pandemic. You can also inspire people to improve their lives during the pandemic.  

A final thing businesses can do in their emails during the pandemic are customer appreciation emails. This will make customers feel like they are important, even during this tough time that we are experiencing right now. It also gives hope to people that they can get through this current situation.
 
These are just a few things businesses can do to have effective communication with consumers during the pandemic. By tying in with and showing consumers that they can get over the pandemic and face it in their own ways, companies will gain lots of support from their customers. This will help impact the company positively, as it will help people trust the company more and see that they are also trying their best to work through the pandemic.  
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